ABOUT THE ROLE

The primary purpose of the Supply Chain Manager is to ensure effective Management of Key Clients within the Qube Energy business, fostering long-term partnerships whilst providing exceptional customer service, and driving business growth by delivering efficient and reliable logistics solutions. The role is crucial in ensuring customer satisfaction, maximising revenue, and driving business growth.

SPECIFIC RESPONSIBILITIES

• Develop trust relationships with a portfolio of major clients
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Maximising revenue and business growth
• Conduct and chair regular (quarterly) meetings with customers. Responsible for agenda, minutes and prompt resolution of customer’s requests from meeting.
• Site visits and on-site customer contact (travel will be part of the role)
• Liaise with Contract Manager on all contractual matters

Qualifications and Skills

• Degree or Diploma in Business Administration and or logistics, supply chain management is desired
• Previous experience in an Oil & Gas environment, particularly in the logistics and supply chain aspects, is essential
• Experience in managing key accounts, building relationships, and driving business growth within the Oil and Gas industry is highly desirable
• A solid understanding of supply chain and logistics processes including transportation, inventory management and warehousing
• Excellent communication, presentation, and negotiation skills are essential for effectively engaging with key clients and stakeholders.
• Experience in achieving results through Quality Management and Continuous Improvement Concepts
• Experience in the implementation and on-going management of quality systems and procedures
• Proven problem-solving ability with a solutions orientation
• Strong interpersonal skills and the ability to communicate with a variety of people
• Advanced skills using Microsoft Office, Excel and Power point
• Ability to work autonomously using proactive approach to task resolution
• Ability to be flexible and adaptable to work in a demanding environment
• Ability to work well within a small team environment

Why QUBE?

At Qube, we recognise that our people are our most important asset and are the engine that drives our organisation, playing a vital role in ensuring our business achieve our objectives and deliver on our commitments. We believe that attracting the right people, maximising their contribution, and rewarding performance is vital for success.

BENEFITS

• Up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery and more through the Qube Fit program.
• Discounted health insurance 
• Special paid leave to participate in volunteering activities
• Unlimited access to employee assistance program delivered through Sonder
• Generous paid parental leave
• Access to Qube wellbeing program

Join us at Qube Energy, where we are not just meeting industry standards but setting them. Be part of a dynamic team that is shaping the future of supply chain with passion, innovation, and a relentless commitment to safety, efficiency, and reliability. If you're looking for your next big opportunity, Qube Energy is the place to be. Let's drive the future together!

ABOUT US

Are you ready to be part of something extraordinary? At Qube Energy, we are revolutionising the supply chain landscape for the Energy, Mining, and Industrial sectors in Australia’s resource-rich locations. As a business unit of Qube Ports, we harness our extensive network and unparalleled expertise to deliver innovative, tailored solutions that drive efficiency and reliability for our clients.

BE SAFE is at the core of everything we do. We are committed to creating a safe working environment for our team and clients, ensuring that every operation is conducted with the highest standards of safety and care. Our focus on efficiency means we are constantly optimising our processes to deliver the best results, while our dedication to reliability ensures that our clients can count on us to meet their needs, every time.

Imagine working with a team that is committed to maximising the value of our current services while boldly diversifying into a full suite of in-house transport, and supply chain services. Our operations are data-driven and supported by cutting-edge systems and IT solutions, all managed by a high-performance team dedicated to excellence.

ABOUT YOU

You will be committed to safety in the workplace and be committed to 100% Chain of Responsibility compliance. We're proud of our ‘QUBE SAFE’ initiative and provide extensive on-the-job training to ensure you get home safely at the end of every day.

Qube is an Equal Opportunity Employer, and we encourage women and Indigenous peoples of all ages to apply.